Terms of Service Overview
This page provides an informational overview of common terms used in procurement for FortisEU. The definitive Terms of Service are provided for review and signature during contracting.
1. Commercial Terms
- Subscription pricing and billing are defined in your order form
- Support and service levels are defined by your plan and contract
- Enterprise deployments may include self-hosted or air-gapped options
2. Acceptable Use
Customers must use the service in compliance with applicable laws and must not attempt to disrupt service operation, access unauthorized data, or use the service for unlawful purposes.
3. Customer Content
Customer Content is processed to provide the service. Privacy and data processing terms are documented in the DPA and Privacy Policy.
4. Security and Procurement
FortisEU supports procurement reviews via the Trust Center: security overview, DPA, subprocessor list, and available artifacts on request.
5. Contact
Commercial and procurement inquiries: hello@fortis.eu
Legal inquiries: legal@fortis.eu